Last updated: 01/03/26

Welcome to VITTOV. These Terms & Conditions govern your use of our website www.vittov.com and the purchase of products from our store.

By accessing this website and placing an order, you agree to be bound by these Terms & Conditions.

 

1. General Information

This website is operated under the brand name VITTOV (we).

VITTOV operates as an independent online business and is not currently registered as a limited company.

By using this website, you confirm that:

• You are at least 18 years old, or

• You are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms at any time without prior notice.

 

2. Products and Availability

All products displayed on our website are subject to availability.

We reserve the right to:

• Discontinue any product at any time

• Modify product descriptions or pricing

• Limit quantities available for purchase

We make every effort to display products as accurately as possible. However, colours, packaging, and minor design details may vary depending on production batches or suppliers.

 

3. Pricing

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

The final price will be shown at checkout before payment is completed.

Customers are responsible for any applicable customs duties, taxes, or import charges in their country.

 

4. Orders

Once an order is placed, you will receive a confirmation email.

We reserve the right to refuse or cancel any order if:

• Payment is not authorised

• Fraud is suspected

• There is an error in pricing or product description

If your order is cancelled after payment has been processed, a full refund will be issued.

 

5. Shipping & Fulfilment

VITTOV operates using international fulfilment partners and suppliers.

Products may be shipped from different warehouses depending on stock availability and destination. As a result:

• Items within the same order may arrive separately

• Packaging may vary

• Delivery times may differ depending on warehouse location

Estimated delivery times are provided for guidance only and are not guaranteed.

Delays may occur due to:

• Customs processing

• Carrier disruptions

• High-demand periods

• Factors beyond our reasonable control

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays caused by incorrect address details provided by the customer.

 

6. Returns & Refunds

Please refer to our Refund Policy for detailed information regarding returns and refunds.

Products must be returned in original condition unless faulty.

Refunds are processed once returned items are received and inspected.

 

7. Intellectual Property

All content on this website, including:

• Text

• Images

• Logos

• Branding

• Graphics

Is the property of VITTOV and may not be copied, reproduced, or distributed without prior written permission.

 

8. Limitation of Liability

To the fullest extent permitted by law, VITTOV shall not be liable for:

• Indirect or consequential losses

• Loss of profit or revenue

• Delivery delays outside our control

Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud where required by law.

 

9. Governing Law

These Terms & Conditions are governed by the laws of the country in which the operator of VITTOV resides.

Any disputes shall be subject to the jurisdiction of the relevant courts in that country.

 

10. Contact Information

If you have any questions regarding these Terms, please contact:

VITTOV
Email: support@vittov.com
Country of operation: [Insert your country]